Expel

Technical Account Manager

Expel

2 months ago
Remote
Full Time
Senior
0 applicants
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Expel
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About this role

Technical advisor responsible for ensuring enterprise customers realize maximum value from Expel’s service by providing deep technical expertise, advisory guidance, and hands-on support. Works closely with Customer Success Managers to drive platform adoption, coordinate technical incident responses, and mature customer integrations. Success is measured by adoption metrics, time-to-value, technical health scores, and contribution to retention and expansion outcomes.

Skills

Expel

About Expel

expel.com

Expel is a cybersecurity company that provides managed detection and response (MDR), security operations center (SOC) services, and incident response to help organizations detect, investigate, and remediate threats across cloud, endpoint, identity, and SIEM environments. It also offers security monitoring and threat-hunting services integrated with customers’ existing security tools.

About Expel

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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