Technical Customer Success

RadiantSecurity(4 days ago)

Bay AreaOnsiteFull TimeMedior$105,863 - $140,896 (estimated)Customer Success

About this role

A Technical Customer Success Manager at Radiant Security serves as the strategic technical advisor for enterprise customers of an AI-powered cybersecurity SaaS platform. The role focuses on ensuring customers successfully adopt and realize business value from Radiant's product while acting as the primary technical point of contact. Based in San Francisco, the position connects customer needs with the company's product and engineering efforts.

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Required Skills

Technical Implementation
Security Integration
Platform Configuration
Customer Onboarding
API Integration
Cloud Infrastructure
SIEM
SOC Automation
Escalation Management
Product Demos

+5 more

Qualifications

BSc/MS in Computer Science or Engineering

About RadiantSecurity

radiantsecurity.ai

Radiant Security is an AI-driven cloud-native security platform that helps organizations find, prioritize, and remediate vulnerabilities, misconfigurations, and runtime threats across applications and cloud infrastructure. The platform combines continuous discovery, ML-powered threat detection, contextual risk scoring, and automated remediation playbooks to reduce alert noise and speed incident response. Radiant integrates with CI/CD, observability, and ticketing tools so security and engineering teams can shift left, fix issues earlier, and maintain secure production environments.