Technical Customer Support Associate (Night Weekend and Bank Holiday Shifts)

Jamf(2 days ago)

RemoteFull TimeJunior$57,296 - $76,752 (estimated)Technical Support

About this role

The Technical Customer Support Associate is a full-time, remote Poland-based role within Jamf's Technical Support department. The position operates on night 12-hour shifts covering weekends (Friday–Sunday) and Polish bank holidays and supports Jamf’s Apple device management product suite.

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Required Skills

English Fluency
Second Language
Problem Solving
Customer Service
Technical Aptitude
Communication
CRM
Troubleshooting
Diagnostic Tools
Multitasking

+5 more

About Jamf

jamf.com

Jamf is a software company that specializes in Apple device management, helping organizations deploy, configure, secure, and inventory Macs, iPhones, iPads and Apple TVs. Its product suite includes Jamf Pro (enterprise device management), Jamf School (education), Jamf Now (small business), Jamf Connect (identity/access), Jamf Protect (endpoint security) and related tools for content filtering and Mac-focused workflows. Jamf integrates with Apple services like Apple Business and School Manager to enable zero‑touch deployment, app distribution, compliance and ongoing lifecycle management. Organizations in education, healthcare, government and enterprise choose Jamf for its Apple-focused expertise and security-first management capabilities.