Human Power
The Technical Customer Support Engineer will handle customer requests via email, phone, or chat, providing technical assistance for installation, configuration, and troubleshooting of hardware and software IoT security solutions. The role involves diagnosing issues, driving case resolution from initial contact to closure, and contributing to internal knowledge bases, while working on a shift schedule and collaborating with product, QA, sales, and manufacturing teams.
Headquarters
Sofia, Sofia-Grad, Bulgaria
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Human Power.
Human Power didn’t post a salary, so this is our estimate from similar listings.
43% below the average for this role
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