Door
The Technical Support Agent at DOOR provides frontline technical assistance to customers across hardware, software, and connected building solutions, handling inquiries via phone, email, and chat, troubleshooting issues, and managing support cases from initial contact through resolution or escalation. The role involves collaborating with cross‑functional teams, contributing to knowledge bases, and participating in on‑call support rotations.
Headquarters
St. Louis, Missouri, United States
Company Size
201-500 employees
Founded
2014
DOOR is a full‑stack platform that provides smart access, automation, and Building Intelligence for multifamily, student housing, and other residential properties. Combining cloud software with access hardware and integrations, it streamlines property operations—keyless/mobile entry, automated workflows, and operational analytics. Property owners and teams use DOOR to reduce manual work, speed turns, improve safety, and deliver a better resident experience. The platform is built to scale across portfolios and integrate with existing property-management ecosystems.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Door.
Door didn’t post a salary, so this is our estimate from similar listings.