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Technical Support Specialist at Perry Weather - ApplyBlast

Technical Support Specialist

Perry Weather

1 month ago

4.8 on Glassdoor

Dallas, Texas, United States

Onsite

Full Time

Medior

0 applicants

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About this role

Perry Weather is seeking a Technical Support Specialist to become the go‑to expert on both its hardware devices and software platform, handling end‑to‑end issue resolution for customers in real‑time. The role involves deep technical troubleshooting, direct customer interaction via phone, email and chat, and contributing insights to product and hardware roadmaps.

Responsibilities

Own issues from first contact through resolution
Diagnose problems using device telemetry and BI tools
Write playbooks and help articles

Skills

About Perry Weather

perryweather.com

Headquarters

Dallas, Texas, United States

Company Size

51-200 employees

Founded

2013

View Profile

Perry Weather is a professional weather monitoring company that specializes in providing on-site weather monitoring systems. Their platform features real-time alerts and accurate forecasts tailored for safety-critical operations, making it essential for businesses that rely on precise weather information. The company emphasizes user-friendly technology and reliable data to ensure optimal safety and decision-making in various industries.