TECHNICAL CUSTOMER SUPPORT LEVEL 1
gosolr
About this role
A Level 1 Technical Support Advisor provides frontline assistance to clients with technical issues in solar systems, ensuring high-quality service and customer satisfaction. The role involves troubleshooting, communication via phone, email, and WhatsApp, and collaborating within a 24/7 support team to deliver seamless service.
Skills
About gosolr
gosolo.ioSolo is a solar sales enablement platform that acts as mission control for solar growth operations. It provides accurate solar designs and proposals, along with advanced workflows and expanding integrations to streamline the sales cycle. By unifying design, quoting, and project management, Solo helps solar installers and developers close deals faster and scale growth. With a focus on accuracy and speed, Solo empowers teams to outperform the competition.
About gosolr
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for gosolr.
Salary
$9k – $12k
per year
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