Technical Customer Support Specialist (Night Shift)
Oxylabs
About this role
Join Oxylabs' team as a Customer Service Representative where you'll provide support through live chat and email, ensuring excellent customer experiences and building strong client relationships. The role involves understanding technical details, assisting customers with their queries, and collaborating with technical teams.
Skills
About Oxylabs
oxylabs.ioOxylabs is a provider of enterprise-grade proxy and web data extraction solutions that enable businesses to gather public web data at scale. Its platform offers large-scale proxy pools (175M+ residential and 2M datacenter IPs) alongside APIs and tools for automated scraping, crawling, and data collection. Organizations use Oxylabs for use cases like market intelligence, e‑commerce monitoring, ad verification, and training AI models where reliable, global IP coverage, scalability, and developer-friendly integrations are critical.
Recent company news
PBSReddit sues AI company over alleged 'industrial-scale' scraping of its users' comments
Oct 22, 2025
HackerNoonMeet Oxylabs: HackerNoon Company of the Week
Sep 22, 2025
The New York TimesReddit Accuses ‘Data Scraper’ Companies of Stealing Its Information
Oct 22, 2025
PCMagOxylabs Review: Flexible, Ethically Sourced Proxies With a Free Trial
Jun 30, 2025
CNBCReddit accuses Perplexity of stealing user posts, expanding data rights battle with AI industry
Oct 23, 2025
About Oxylabs
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Oxylabs .
Salary
$14k – $20k
per year