Customer Support Specialist (Night shift)
PayHawk
About this role
A Customer Support specialist role at Payhawk focused on delivering responsive and proactive assistance to customers using the company’s spend management product. The role emphasizes technical curiosity, strong communication, and collaboration with Product, Sales and Customer Success teams to improve customer experience and capture feedback. The position follows a fixed shift schedule and supports global customers across channels including phone, email and chat.
Skills
About PayHawk
payhawk.comPayhawk is a spend management platform that connects corporate and business credit cards (physical and virtual) to an all‑in‑one system for controlling company expenditures. It automates receipt capture, expense reporting, and real‑time reconciliation while providing spend controls, approval workflows, and integrations with accounting systems. Finance teams use Payhawk to centralize corporate spend, enforce policy, and accelerate month‑end close.
Recent company news
Accounting TodayPayhawk announces real-time spend controls for corporate cards
Oct 22, 2025
Financial ITPayhawk’s Newly Verified AI Agents To Collect Invoices And Save 4 Years Of Manual Work For Customers
1 week ago
PYMNTS.comPayhawk’s Valuation Could Soar to $2 Billion With New Funding
Jan 7, 2026
Bloomberg.comFintech Payhawk Seeks $2 Billion Valuation in Funding Round
Jan 7, 2026
FinTech GlobalPayhawk expands AI finance orchestration with new release
Sep 16, 2025
About PayHawk
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for PayHawk.
Salary
$88k – $117k
per year