tcw global
The Technical Customer Support Specialist provides front-line technical assistance and exceptional customer service to clients using the company's technology platforms. This remote role involves responding to a high volume of customer inquiries primarily through live chat, along with email and occasional phone support. The ideal candidate is an excellent communicator who can confidently guide customers through technical questions and issues while troubleshooting basic to moderately complex technical problems.
Headquarters
San Diego, California, United States
Company Size
201-500 employees
Founded
2010
TCWGlobal is a contingent workforce management provider that helps enterprises scale their contingent labor programs. It focuses on onboarding, compliance, and workforce administration to streamline the end-to-end management of contingent workers. The company enables compliant, efficient hiring and ongoing governance of contingent staff across programs of any size. By delivering scalable processes and governance, TCWGlobal helps organizations reduce risk, improve visibility, and manage costs in their contingent workforce programs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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