respond
The Technical Customer Support role at Respond.io provides high-quality assistance for SaaS product users across APAC, handling inquiries via chat, video calls, and shared inbox tools. The position focuses on resolving technical issues, guiding customers to self‑serve resources, and collaborating with cross‑functional teams to improve the overall customer experience.
Headquarters
Kuala Lumpur, Malaysia
Trusted by 10,000+ B2C businesses to scale customer chats, calls & campaigns. Unify WhatsApp, TikTok, Instagram & Facebook in a team inbox with AI Agents on respond.io
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for respond.
respond didn’t post a salary, so this is our estimate from similar listings.
28% below the average for this role
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