Rakuten Group, Inc.
The role involves providing expert technical support and driving incident recovery for critical production issues related to Rakuten Mobile's Business Support System. The position focuses on system stability, performance, and continuous improvement to ensure optimal telecommunication business operations.
N/A
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Rakuten Group, Inc..
Right around the average for this role
Rakuten: Q3 Beat And Positive Corporate Developments Draw Attention (OTCMKTS:RKUNY)
Nov 14, 2025
Lead Technical Support Engineer, O2A (Order-to-Activate) - BSS Ops Department (BSOPD)
Rakuten Rewards
BSS QA Section
Rakuten Rewards
Senior Technical Project Manager, MVNE Group - BSS Development Department (BSDD)
Rakuten Rewards
Incident Manager
Apex Fintech Solutions
Product Manager, Fraud Management - BSS Product Management Department (BSPMD)
Rakuten Rewards
Senior Business Analyst, Operational Excellence
Rakuten Rewards