Technical Engineer, Second Line Support, BSS Operations [Order Management & Provisioning] - BSS Ops Department (BSOPD)
Rakuten Group, Inc.
About this role
The role involves providing expert technical support for Rakuten Mobile's Business Support System, focusing on incident management, system stability, and performance. The job requires collaborating with cross-functional teams to resolve operational issues and improve system reliability in a fast-paced telco environment.
Skills
Qualifications
About Rakuten Group, Inc.
rakuten.careersN/A
Recent company news
OpenAIRakuten Pairs Data with AI to Unlock Customer Insights and Value
4 days ago
Simply Wall StreetAnalysts Are Updating Their Rakuten Group, Inc. (TSE:4755) Estimates After Its Full-Year Results
1 month ago
BloombergRakuten Jumps on Report It’s Weighing US IPO of Credit Card Unit
Oct 15, 2025
Seeking AlphaRakuten: Q3 Beat And Positive Corporate Developments Draw Attention (OTCMKTS:RKUNY)
Nov 14, 2025
VEONVEON’s Beeline Kazakhstan and Rakuten Symphony Collaborate to Advance Next-Generation Connectivity and Digital Infrastructure
Dec 23, 2025
About Rakuten Group, Inc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Rakuten Group, Inc..
Salary
$85k – $105k
per year
More jobs at Rakuten Group, Inc.
Store Compliance Specialist - Governance, Risk, and Compliance Support Section, Strategic Business Compliance Support Department, Rakuten Total Solutions, Inc.
Rakuten Group, Inc.
Software Development Engineer (UI/API), Advertisement Delivery Platform - Global Ad Technology Supervisory Department (GATD)
Rakuten Group, Inc.
Product Manager, Rakuten Marketplace Advertising - Global Ad Technology Supervisory Department (GATD)
Rakuten Group, Inc.
ABAP Engineer - Business Support Development Department (BSD)
Rakuten Group, Inc.