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© All Rights Reserved. ApplyBlast.com
Unissant
The Technical Lead will oversee Service Desk and Contact Center operations for a federal client, managing Tier 0 and Tier 1 support, incident and request fulfillment, and continuous service improvement. The role requires strong ITIL knowledge, leadership of a high‑volume team, and the ability to coordinate resources during critical events while maintaining customer satisfaction.
Headquarters
Herndon, Virginia, United States
Company Size
51-200 employees
Founded
1999
Mission-focused, data-driven. Learn why agencies turn to Unissant to advance health and national security priorities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Unissant.
Unissant didn’t post a salary, so this is our estimate from similar listings.
32% below the average for this role
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