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© All Rights Reserved. ApplyBlast.com
Cisco Systems, Inc.
The Technical Product Manager - Support / TAC role drives the transformation of Support and TAC into an AI-native operation by owning the end-to-end product roadmap for AI capabilities. This position focuses on optimizing pre-case intake experiences, governing the SR Case lifecycle, and partnering across teams to enable autonomous agent workflows. The goal is to deliver faster, smarter support outcomes that increase deflection rates and customer satisfaction.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cisco Systems, Inc..