Metaforms
As a Technical Product Support Engineer at Metaforms, you will serve as the bridge between research agencies and the company's AI platform, diagnosing complex technical issues and driving product improvements. You will manage high-volume technical support cases, conduct customer walkthroughs, and maintain comprehensive documentation to enhance platform reliability. This role requires deep collaboration with engineering and product teams to translate customer feedback into actionable roadmap changes.
Headquarters
New York, New York, United States
Company Size
51-200 employees
Founded
2023
The AI platform that helps market research agencies operate smarter and win more business. Generate survey code, process data intelligently.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Metaforms.
21% above the average for this role