brightdata
A Tier 1 Technical Product Support Representative provides timely and accurate technical support for complex products, handling high volumes of customer inquiries via phone and email. The role involves solving technical problems using internal documentation, clarifying solutions for customers, and interacting with other departments to escalate issues when needed.
Headquarters
Miqwe Yisra’el, Tel Aviv, Israel
Company Size
201-500 employees
Founded
2014
Bright Data is the world's leading web data platform, offering award-winning proxy networks (including 400M+ residential IPs), web scraping APIs, and ready-to-use datasets across 450+ domains. Its suite of products includes the Unlocker API, Browser API, SERP API, Scraper Studio, and Data Firehose, enabling businesses to collect, extract, and interact with public web data at petabyte scale. Bright Data serves 20,000+ customers across industries including eCommerce, AI/ML, financial services, and market research, with a focus on ethical and compliant data collection.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for brightdata.
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