Technical Relationship Manager

Signal AI

5 months ago

3.4 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

The Technical Relationship Manager (TRM) at Signal AI is tasked with the technical delivery and configuration of the Signal platform for a portfolio of Premium clients. Collaborating closely with the Enterprise Account Manager (EAM), the TRM focuses on maximizing client value through expert communication, troubleshooting, training new users, and optimizing platform usage. The role requires understanding client-specific needs, managing requests, and identifying new opportunities for value creation while ensuring technical continuity throughout the client lifecycle.

Skills

About Signal AI

signal-ai.com

Signal AI is a technology company specializing in reputation management and risk intelligence. The company's innovative platform leverages artificial intelligence to collect and analyze external data from media sources across various industries, providing organizations with actionable insights to navigate risks, strengthen their reputations, and drive growth. With a commitment to delivering precise and relevant data, Signal AI empowers businesses to make informed decisions in today's fast-paced environment.