Technical Service Manager
Zayo Group(1 day ago)
About this role
The Technical Service Manager (TSM) role at Zayo is a customer-facing position focused on delivering high-quality managed services and supporting Tier-1 accounts. It involves overseeing service delivery, supporting onboarding processes, and driving continuous improvement to ensure operational excellence and customer satisfaction.
Required Skills
- ITIL
- Network Management
- Customer Service
- Incident Management
- Problem Solving
- Project Management
- IT Support
- Telecommunications
- Cloud Technologies
- Vendor Management
Qualifications
- BS in Computer Science, Information Technology, Engineering, Business, Communications
About Zayo Group
zayo.comFrom fiber to international network connectivity services, Zayo offers innovative solutions. Explore innovative global internet solutions from a top provider.
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