Therma-Stor
The Technical Service Representative supports internal and external customers by providing diagnostic, troubleshooting, warranty, and service assistance for dehumidification equipment via phone and email. This role requires strong mechanical troubleshooting and customer service skills to resolve complex issues efficiently. The position involves leading warranty administration, analyzing trends to improve processes, and collaborating with leadership to determine service needs.
Therma-Stor, headquartered in Madison, Wisconsin, is a manufacturer of professional climate control and dehumidification solutions founded in 1977. The company produces multiple lines of products under its family of brands, including Quest Climate agricultural and industrial dehumidifiers, Anden humidifiers and dehumidifiers for indoor agriculture, and the Phoenix line of restoration equipment for dehumidification, air scrubbing, water extraction, and evaporative drying. Therma-Stor serves commercial, industrial, agricultural, and residential markets with a focus on indoor air quality solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Therma-Stor.
Therma-Stor didn’t post a salary, so this is our estimate from similar listings.
34% below the average for this role