Technical Services Engineer, FlashArray (Shift: Saturday to Monday 5am to 6pm 3 x 13 hour shifts.

Pure Storage(1 month ago)

RemoteFull TimeMedior$79,000 - $119,000Customer Support

About this role

A Technical Support Engineer on a 24x7 Support team serving as a frontline contact to ensure customers have an exceptional experience with the FlashArray product. The role supports the company’s mission in reshaping data storage by leveraging technical expertise and cross-company collaboration to maintain high customer satisfaction and the company’s industry-leading NPS. This position offers growth opportunities within a fast-growing, innovative tech environment.

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Required Skills

Technical Support
Troubleshooting
Storage
Networking
Replication
Performance
Linux
Windows
VMware
SAN

+7 more

About Pure Storage

purestorage.com

Pure Storage is an enterprise data storage company that delivers high-performance all-flash storage arrays and cloud-native data services designed for simplicity, speed, and reliability. Its product portfolio includes FlashArray for block storage, FlashBlade for file and object workloads, Cloud Block Store and Pure-as-a-Service for hybrid/multi‑cloud deployment, and data-management software for backup, replication, and analytics. Pure emphasizes nondisruptive upgrades and a subscription-style Evergreen model to reduce operational risk and total cost of ownership. Enterprises choose Pure for its low-latency performance, data-reduction efficiency, and operational simplicity across on‑premises and cloud environments.