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Technical Software Program Manager at Genesys - ApplyBlast

Technical Software Program Manager

Genesys

4 months ago

Remote

Full Time

Senior

0 applicants

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About this role

This role drives the end-to-end delivery of complex, high-impact technical programs for Genesys's global cloud platform. It positions the candidate at the intersection of engineering, product, and analytics to translate data insights into measurable business outcomes using AI-powered technologies. The position involves shaping strategy, aligning cross-functional stakeholders, and optimizing delivery frameworks to ensure scalable customer experience solutions.

Responsibilities

Own end-to-end delivery of complex technical programs
Lead cross-functional collaboration between engineering and product teams
Implement scalable program management frameworks
Influence technical strategy and align stakeholder priorities
Communicate program status and outcomes to senior leadership

Skills

About Genesys

genesys.com

Headquarters

Menlo Park, California, United States

Company Size

5001-10000 employees

Founded

1990

View Profile

Genesys delivers AI-powered omnichannel customer experience and contact center software via its cloud-based Genesys Cloud platform. It enables personalized engagement across channels and end-to-end customer journey orchestration with AI and automation for organizations worldwide.