Technical Solutions Consultant
Hewlett Packard Enterprise(3 months ago)
About this role
A Technical Solutions Consultant at Hewlett Packard Enterprise provides technical support within Customer Solution Centers, resolving hardware and software issues for customers and internal teams. The role applies developed subject matter knowledge to handle problems of diverse complexity, may lead team or project activities, and represents the company in customer visits and industry events. The position is US-citizenship required and expects primarily onsite work from an HPE office.
Required Skills
- Troubleshooting
- Hardware Knowledge
- Software Knowledge
- Customer Service
- Case Management
- Remote Support
- ITIL
- Communication
- Problem Solving
- Mentoring
+2 more
Qualifications
- Apprenticeship/Certification Completion
- Associate Degree
- BA/BS Preferred
- US Citizenship Required
- Relevant Industry Qualification
About Hewlett Packard Enterprise
hpe.comDiscover HPE edge-to-cloud, enterprise compute IT, data, and security solutions. Learn how HPE empowers digital transformation through AI and sustainability.
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