Technical Success Manager

Commvault(6 days ago)

RemoteFull TimeMedior$85,283 - $114,536 (estimated)Customer Success

About this role

A Technical Success Manager for Cloud at Commvault is responsible for delivering technical experiences across the customer lifecycle to ensure customers meet objectives and realize value from Commvault’s Metallic platform. The role focuses on onboarding, adoption, and time-to-value metrics while providing feedback to Customer Success and Product teams. It supports customer deployments in a cloud and data protection context and helps mitigate technical risk.

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Required Skills

AWS
AWS Snapshots
RDS
S3
IAM
Onboarding
Adoption
Risk Mitigation
Gainsight
Data Protection

+3 more

Qualifications

AWS Certified Cloud Practitioner
AWS Certified Solutions Architect
College Degree or Equivalent

About Commvault

commvault.com

New Relic is a cloud-based observability platform that helps engineering and DevOps teams monitor, troubleshoot, and optimize applications, infrastructure, and customer experiences in real time. Its suite includes application performance monitoring (APM), distributed tracing, logs, infrastructure and Kubernetes monitoring, synthetic and real-user monitoring, dashboards, alerts, and a unified telemetry data platform for ingesting and querying metrics, traces, and logs. Developers and SREs use New Relic to instrument code and systems, correlate telemetry across services, speed incident response, and drive performance improvements.