Technical Support Advocate
Philip Morris International(4 months ago)
About this role
A Technical Support Advocate (Advisor I) at Concentrix assists external users by responding to basic and routine technical inquiries about hardware, software, and client products. This entry-level customer service role is based in Managua and is part of Concentrix’s global CX organization. The position offers career development opportunities and employee benefits.
Required Skills
- Technical Support
- Customer Service
- Communication
- Problem Solving
- Attention Detail
- Empathy
Qualifications
- High School Diploma
- Police Record
About Philip Morris International
pmi.comPhilip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.
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