Technical Support Agent
Onfleet Careers
About this role
A Technical Support Agent at Onfleet provides customer support for their SaaS platform, working remotely and collaborating with teams to resolve technical issues and improve AI-assisted support.
Skills
About Onfleet Careers
onfleet.comOnfleet is a last-mile delivery management platform that helps couriers and delivery businesses optimize dispatch and manage routes with real‑time driver tracking and customer-facing notifications. It combines route optimization, a driver mobile app, and operational dashboards to simplify planning, execution, and monitoring of local deliveries. Onfleet provides APIs and integrations for automating dispatch and order workflows, plus features like ETAs, proof of delivery, and analytics. Companies use it to cut delivery costs, improve on‑time performance, and deliver a smoother, more transparent customer experience.
About Onfleet Careers
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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