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© All Rights Reserved. ApplyBlast.com
Docebo
The Technical Support Analyst, Tier 1 at Docebo serves as the frontline expert for a global AI-powered learning platform, resolving intricate technical issues and ensuring seamless customer experiences. This role involves investigating root causes, providing swift solutions across multiple communication channels, and proactively following up to guarantee platform performance. The position requires strong technical fluency, exceptional communication skills, and a customer-obsessed drive to turn technical challenges into lasting trust.
Docebo is an AI‑first learning management system (LMS) that helps organizations create, deliver, and measure training for employees, partners, and customers. The platform includes course authoring and content libraries, AI‑driven personalization and automation, learning paths, social/blended learning features, and advanced analytics. Built for enterprise scale, Docebo integrates with HR systems and third‑party apps and supports multilingual, multi‑tenant deployments and compliance workflows. Organizations use it to boost engagement, productivity, and measurable learning outcomes across global teams.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Docebo.