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© All Rights Reserved. ApplyBlast.com
AvePoint
The Technical Support Analyst provides high‑exposure support to enterprise customers, troubleshooting and resolving technical issues with software solutions, particularly within the Microsoft cloud stack. The role involves direct customer interaction via phone, email, and remote sessions, as well as collaboration with internal teams to ensure prompt delivery of solutions and contribute to knowledge base articles.
Headquarters
Jersey City, New Jersey, United States
Company Size
1001-5000 employees
Founded
2001
AvePoint provides a unified data protection platform that delivers enterprise-grade data security, backup, recovery, and governance across multi‑cloud and hybrid environments. Its solutions cover backup & restore, data governance and compliance, migration and risk management tailored for cloud services (including Microsoft 365) and on‑prem systems. Organizations use AvePoint to centralize data management, ensure regulatory compliance, and maintain business continuity at scale.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for AvePoint.
AvePoint didn’t post a salary, so this is our estimate from similar listings.
141% above the average for this role