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Technical Support Analyst at Trimble - ApplyBlast

Technical Support Analyst

Trimble

28 days ago

3.9 on Glassdoor

Lake Oswego, Oregon, United States

Onsite

Full Time

Medior

0 applicants

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About this role

Trimble is seeking a Technical Support Analyst to serve as the primary advocate for users of the ProjectSight platform, providing expert troubleshooting and guidance to construction professionals. The role involves resolving technical issues via multiple communication channels, managing case workloads, and developing technical documentation to enhance the knowledge base. This position requires a blend of software support expertise and a commitment to improving the daily efficiency of global construction teams.

Responsibilities

Resolve technical issues via phone, email, chat, and screen-share meetings
Master ProjectSight and related Trimble products to provide expert-level investigations
Develop and document technical solutions to expand knowledge base for customers

Skills

About Trimble

trimble.com

Headquarters

Westminster, Colorado, United States

Company Size

10001+ employees

Founded

1978

View Profile

Trimble provides connected hardware and software solutions that bridge physical and digital workflows across construction, geospatial, transportation, and related industries. With a focus on precise positioning, 3D modeling, and data analytics, Trimble enables customers to design, build, map, and manage infrastructure and geographic data for improved efficiency and collaboration.