Aeropay
Aeropay is seeking a Technical Support Associate to own the technical triage of incoming merchant tickets, diagnose payment disruptions, and collaborate with engineering and product teams to improve the platform. The role involves troubleshooting APIs, using SQL and observability tools, creating documentation, and participating in on-call rotations for critical outages.
Headquarters
Chicago, Illinois, United States
Company Size
51-200 employees
Founded
2017
Aeropay is America’s pay-by-bank network that enables businesses to accept direct bank (account-to-account) payments as an alternative to card rails. Its platform and integrations are designed to simplify transactions so merchants can lower costs, improve conversion and revenue, and accelerate settlement at scale. Aeropay targets e‑commerce and enterprise use cases with developer-friendly integrations and bank connectivity to build smarter, bank-native payment flows.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Aeropay.
13% above the average for this role