Technical Support Engineer 3
TechCrunch(1 month ago)
About this role
The Technical Support Engineer III at Adobe serves as the highest technical escalation point for complex issues impacting enterprise customers, focusing on deep technical troubleshooting and incident leadership. This role requires close collaboration with Engineering and Product teams to drive faster resolution and better customer outcomes while maintaining exceptional support standards.
Required Skills
- Technical Ownership
- Incident Management
- Customer Engagement
- Troubleshooting
- Mentorship
Qualifications
- Bachelor’s degree in IT
- Bachelor’s degree in Computer Science
About TechCrunch
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