Hewlett Packard Enterprise
This role serves as the first line of technical support for customers using HPE Aruba enterprise switching solutions, focusing on initial troubleshooting, issue isolation, and case triage. The engineer ensures accurate problem identification, SLA adherence, and smooth escalation to higher-level teams while managing customer communications and documentation.
Headquarters
The Woodlands, Texas, United States
Company Size
10001+ employees
Founded
1939
Discover HPE edge-to-cloud, enterprise compute IT, data, and security solutions. Learn how HPE empowers digital transformation through AI and sustainability.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hewlett Packard Enterprise.
Hewlett Packard Enterprise didn’t post a salary, so this is our estimate from similar listings.
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