Technical Support Engineer, Bangalore

Postman(6 days ago)

HybridFull TimeJunior$68,027 - $90,535 (estimated)Customer Support

About this role

Postman is seeking a Technical Support Engineer to provide excellent customer service for a leading SaaS company specializing in API solutions. The role involves troubleshooting, resolving customer issues, and working closely with cross-functional teams to ensure customer satisfaction. The engineer will engage with a global user base, including technical and non-technical customers, via various support channels.

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Required Skills

APIs
Customer Support
Troubleshooting
Support Platforms
REST APIs
Networking
Communication
Problem Solving
Support Tools
SaaS

About Postman

postman.com

Postman is a leading API development platform that unifies API design, testing, documentation, and monitoring in a single collaborative workspace. It provides a rich toolset — including a REST client, collections, automated testing, mock servers, monitors, and auto-generated docs — plus integrations with Git and API gateways to streamline workflows. Teams use Postman to collaborate on, automate, and govern APIs at scale, accelerating development and reducing friction between frontend, backend, and ops. Postman offers a free tier for individual developers and scalable features for enterprise governance and integration.

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