Technical Support Engineer, Edtech

Securly(2 days ago)

RemoteFull TimeMedior$65,000 - $65,000Support

About this role

Securly is seeking a Technical Support Engineer to serve as a frontline technical partner for schools and VAR partners across the UK/EMEA region. The role involves supporting deployment, troubleshooting, and resolving technical issues related to networking and device management, ensuring high customer satisfaction and SLA adherence.

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Required Skills

troubleshooting
Networking
Active Directory
Windows Server
Firewall
ChromeOS
Android
macOS
Customer Support
Technical Support

About Securly

securly.com

Securly is a cloud-based student safety and device management company that helps K–12 schools protect students online both at school and at home. Their platform combines web filtering, device management, and student-wellbeing monitoring with alerting tools that surface risks like self-harm, bullying, and other concerning behavior. Designed for quick deployment, Securly provides administrators, teachers, and parents with dashboards and integrations to monitor activity, manage devices, and respond to incidents. Schools use Securly to support safe remote learning, compliance, and proactive student safety programs.

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