Technical Support Engineer II (Shifted Work Week)

Ping Identity(21 hours ago)

HybridFull TimeMedior$60,000 - $80,000Support

About this role

Ping Identity is seeking a Technical Support Engineer II to provide high-quality technical assistance and ensure seamless customer experiences. The role involves supporting various products, troubleshooting issues, and collaborating with cross-functional teams to resolve customer cases. The position requires working on a shifted schedule to deliver continuous support coverage.

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Required Skills

Linux
Windows
HTTP
SSL
Java
Web Servers
AWS
Azure
Networking
JavaScript

About Ping Identity

pingidentity.com

Ping Identity is an identity security company that provides enterprise-grade identity and access management to protect users and every digital interaction. Its platform offers single sign-on, multi‑factor and adaptive authentication, access management, federation and API security, and customer/workforce identity solutions (e.g., PingOne, PingFederate, PingID). Ping emphasizes frictionless user experiences, risk‑based access controls, and interoperability across cloud, on‑premises, and hybrid environments to support modernization and digital transformation. Organizations choose Ping for its standards-based, scalable identity platform and broad integrations.

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