Technical Support Engineer, Level 1

Lyra Technology Group(3 days ago)

Brisbane, AustraliaOnsiteFull TimeJunior$50,000 - $70,000Technical Support

About this role

A Level 1 Technical Support Engineer role at an MSP based in Brisbane, focused on providing high-quality technical support to customers. The position involves troubleshooting, incident resolution, and maintaining positive client relationships in a managed services environment.

View Original Listing

Required Skills

Microsoft 365
Windows
Networking
Troubleshooting
Customer Service
IT Support
Firewall
VPN
Halo PSA
ThreatLocker

About Lyra Technology Group

lyratechgroup.com

Lyra Technology Group is a family (a “constellation”) of industry-leading technology service companies operating as an independent portfolio of businesses. Its operating companies deliver managed IT and device lifecycle services, along with broader technology solutions, to organizations across sectors. Each business is run by an experienced, autonomous management team focused on operational excellence, customer service, and scalable delivery. Lyra partners with organizations to simplify device management, improve IT reliability, and accelerate digital transformation.

View more jobs at Lyra Technology Group →