Technical Support Engineer – Level 2 (L2) with Combined Bug Management Focus (m/f/d)
timify
About this role
A Technical Support Engineer Level 2 provides advanced technical support for complex issue resolution, bug validation, and API management. The role involves collaboration with internal teams, bug management, and communication with stakeholders.
Skills
About timify
timify.comTIMIFY is a SaaS platform for online appointment scheduling and resource management that helps SMBs and enterprises manage bookings, staff calendars, rooms/equipment, and customer bookings. It offers industry-specific solutions (retail, finance, real estate, recruitment, public sector, education, beauty, etc.), embeddable booking widgets, APIs and integrations to fit into existing workflows. For larger organisations it provides multi-location and enterprise features (branch-manager, call-centre support), partner and developer programs, and tools to scale scheduling operations. TIMIFY is multilingual and cloud-based, with free trials to get started.
About timify
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$50k – $60k
per year