Technical Support Engineer - Poland

Torq(1 month ago)

RemoteFull TimeMedior$97,462 - $129,796 (estimated)Field Engineering

About this role

The Technical Support Engineer is a Field Engineering team member reporting to the Sr. Director of Field Engineering, contributing to Torq’s AI-native autonomous SecOps platform. The role supports customer success and works closely with technical peers across time zones to help realize product value. This is a remote position based in Poland (preferred Warsaw) with Monday–Friday hours. The role sits within a fast-growing startup focused on security automation and product-led customer outcomes.

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Required Skills

Technical Support
Security
Automation
Scripting
APIs
Customer Engagement
Training
Cloud
Operations
Product Feedback

+3 more

About Torq

torq.io

Torq is a security hyperautomation platform that enables no-code, low-code, and full-code automation for enterprise security teams. It positions itself as a scalable alternative to traditional SOAR solutions, aimed at accelerating incident response and delivering significantly faster ROI (promoted as up to 10x). Torq integrates with existing security stacks to automate playbooks, orchestration, and remediation across tools and environments. Security teams use it to reduce manual work, standardize responses, and scale operations.

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