Torq

Technical Support Engineer - Poland

Torq(1 month ago)

RemoteFull TimeSenior$128,391 - $172,349 (estimated)Customer Success
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About this role

The Customer Success Architect is a founding member of Torq’s customer-facing team who acts as a technical and business advisor to enterprise customers. This role translates customer needs into pragmatic, component-driven architecture and advocates customer feedback into the product roadmap. The position supports business growth by ensuring customers effectively adopt Torq’s solution and gain value from its autonomous SecOps capabilities.

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Required Skills

  • Technical Leadership
  • Thought Leadership
  • Solution Architecture
  • Product Roadmapping
  • Customer Engagement
  • Enterprise Engagement
  • Onsite Meetings
  • Incident Triage
  • Automation Scripting
  • Bash

+7 more

Torq

About Torq

torq.io

Torq is a security hyperautomation platform that enables no-code, low-code, and full-code automation for enterprise security teams. It positions itself as a scalable alternative to traditional SOAR solutions, aimed at accelerating incident response and delivering significantly faster ROI (promoted as up to 10x). Torq integrates with existing security stacks to automate playbooks, orchestration, and remediation across tools and environments. Security teams use it to reduce manual work, standardize responses, and scale operations.

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