Technical Support Engineer, Providence, Rhode Island

Torq(6 days ago)

RemoteFull TimeSenior$0 - $0Customer Success

About this role

A Customer Success Architect at Torq is a senior, customer-facing technical leader and one of the founding members of the Customer Success team, helping shape how enterprise customers adopt Torq’s AI-native autonomous SecOps platform. The role is remote in Poland (preferred Warsaw) and is part of a fast-growing cybersecurity startup backed by recent Series D funding.

View Original Listing

Required Skills

Technical Leadership
Solution Architecture
Customer Engagement
Product Roadmap
Cross-Functional Collaboration
Incident Triage
Automation Scripting
Bash
Python
API Integration

+5 more

About Torq

torq.io

Torq is a security hyperautomation platform that enables no-code, low-code, and full-code automation for enterprise security teams. It positions itself as a scalable alternative to traditional SOAR solutions, aimed at accelerating incident response and delivering significantly faster ROI (promoted as up to 10x). Torq integrates with existing security stacks to automate playbooks, orchestration, and remediation across tools and environments. Security teams use it to reduce manual work, standardize responses, and scale operations.