Technical Support Engineer - (Remote – Mexico Only)

Varicent (1 month ago)

RemoteFull TimeMedior$84,682 - $113,903 (estimated)Technical Support

About this role

A member of Varicent's Technical Support team who helps ensure customers realize value from the company’s SaaS revenue solutions by providing expert frontline support and representing the customer voice internally. The role partners closely with Product and Engineering to drive product improvements and deliver excellent customer experiences. This position is fully remote but requires working within Eastern Standard Time business hours.

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Required Skills

Troubleshooting
Root Cause
SQL
Log Analysis
Browser DevTools
HAR Analysis
REST Integrations
Network Fundamentals
Client-Server
Incident Management

+5 more

About Varicent

varicent.com

Varicent provides sales and revenue performance management software that helps organizations drive higher performance and maximize revenue by turning data into actionable insights and tools. Its platform covers incentive compensation management, territory and quota planning, sales planning and forecasting, and analytics/revenue intelligence to model, automate, and optimize sales processes. Varicent integrates with CRM and enterprise data systems to deliver accurate pay calculations, real-time performance visibility, and actionable analytics for sales, finance, and operations teams. Enterprises use Varicent to reduce compensation errors, boost sales productivity, and better align incentives with strategic revenue goals.