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© All Rights Reserved. ApplyBlast.com
Pennylane
As a Technical Support Expert at Pennylane, you will act as the technical bridge between customer-facing support teams and internal developers for their SaaS accounting and financial management platform. You will investigate critical bugs, prioritize incidents based on business impact, and ensure rapid resolution while collaborating closely with product and engineering departments. This role also involves documenting solutions, optimizing support processes, and mentoring new team members to drive overall product reliability.
Headquarters
Paris, Île-De-France, France
Company Size
201-500 employees
Founded
2020
Pennylane est la plateforme tout-en-un de gestion financière et comptabilité des dirigeants d'entreprise et de leurs experts-comptables
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Pennylane.
58% below the average for this role