Technical Support Engineer

Kombo(2 months ago)

New York, NYOnsiteFull TimeJunior$67,510 - $89,744 (estimated)Engineering

About this role

A Technical Support Engineer at Kombo is responsible for providing exceptional technical assistance to customers, troubleshooting API integration issues, and collaborating with engineering teams. The role involves direct customer guidance through various communication channels, documenting solutions, and enhancing support processes. Technical proficiency with APIs, debugging skills, and the ability to communicate technical concepts clearly are essential, alongside experience in working with tools like Node.js, TypeScript, and SQL.

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Required Skills

Technical Support
API Integration
Troubleshooting
Debugging
Customer Guidance
Internal Collaboration
Knowledge Building
Process Improvement
Technical Communication
Problem-Solving

+5 more

About Kombo

www.kombo.dev

Kombo is a unified API platform designed to simplify and streamline integrations for businesses, offering extensive off-the-shelf connections for HR, ATS, and payroll systems. By integrating Kombo, companies can provide hundreds of integrations instantly, enhancing their service offerings while minimizing the technical burden typically associated with custom integrations. Kombo focuses on enabling seamless data synchronization and user experiences, making it a trusted partner for many leading B2B firms in the workforce management space.