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Technical Customer Support Specialist at HappyRobot - ApplyBlast

Technical Customer Support Specialist

HappyRobot

10 months ago

India

Hybrid

Full Time

Junior

2 applicants

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About this role

The Technical Customer Support Specialist at HappyRobot serves as the primary interface for customers, quickly triaging and debugging issues related to the AI-native operating system. The role involves diagnosing problems, designing quick solutions, and collaborating with engineering and product teams to enhance platform functionality. A strong foundation in technologies such as Python and React is essential, along with problem-solving skills and the ability to communicate technical concepts clearly to non-technical stakeholders. Additionally, candidates should have experience with APIs and cloud infrastructure, and a knack for adapting to customer workflows.

Skills

About HappyRobot

www.happyrobot.ai

Headquarters

San Francisco, California, United States

Company Size

1-10 employees

Founded

2023

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HappyRobot is an AI platform that deploys autonomous AI workers into complex, high-stakes enterprise workflows across industries such as logistics, utilities, airlines, finance, and manufacturing. Its platform handles real-world operations at scale — from carrier sales and outage dispatch to collections and insurance claims — enabling enterprises to achieve autonomous resolution of critical tasks. Trusted by 150+ enterprises, HappyRobot delivers enterprise superintelligence by combining deep workflow context, agent governance, and continuous learning to drive productivity and cost reduction.