Technical Support Engineer

Sigma Computing(14 days ago)

New York City, NYOnsiteFull TimeMedior$90,000 - $125,000Technical Support

About this role

A Technical Support Engineer at Sigma works on the Technical Support Engineering team to help a growing global user base successfully use the Sigma cloud analytics platform. The role focuses on enabling customers to solve technical, business, and data challenges while working closely with Product, Engineering, and Go-to-Market teams. It contributes to improving product reliability and support operations as the company scales.

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Required Skills

SQL
Data Modeling
Query Optimization
Customer Support
Troubleshooting
Communication
Collaboration
On-Call
Cloud Services
Snowflake

+7 more

Qualifications

Bachelor’s Degree in Computer Science or Related Field

About Sigma Computing

sigmacomputing.com

Sigma is an AI-first enterprise business intelligence and analytics platform that builds live, generative AI–powered data experiences directly on your cloud data warehouse. It offers a spreadsheet-like interface, visual analytics, SQL-backed modeling, dashboards, and collaborative workflows so business teams can explore and act on live data without moving or copying it. Designed for the modern data stack, Sigma integrates with major cloud warehouses and emphasizes governance, security, and scale for enterprise self-service analytics.