Technical Support Manager
Sigma Computing(2 days ago)
About this role
A technically skilled, customer-focused manager responsible for leading a team of Support Engineers at Sigma. The role focuses on hiring, developing, and mentoring team members while owning support performance metrics and driving process improvements to enhance customer retention and product excellence.
Required Skills
- SQL
- Data Modeling
- Databases
- Team Leadership
- Hiring
- Mentoring
- Customer Experience
- CSAT
- SLA Management
- Communication
+1 more
About Sigma Computing
sigmacomputing.comSigma is an AI-first enterprise business intelligence and analytics platform that builds live, generative AI–powered data experiences directly on your cloud data warehouse. It offers a spreadsheet-like interface, visual analytics, SQL-backed modeling, dashboards, and collaborative workflows so business teams can explore and act on live data without moving or copying it. Designed for the modern data stack, Sigma integrates with major cloud warehouses and emphasizes governance, security, and scale for enterprise self-service analytics.
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