Technical Support Engineer
Five9(26 days ago)
About this role
Five9 is a leading provider of cloud contact center software. This role is within the product support organization at Five9, contributing to customer experience in a diverse, team-first and inclusive environment.
Required Skills
- Omni-Channel
- Product Support
- Active Listening
- Consultative Service
- Troubleshooting
- Log Analysis
- Windows
- MS SQL
- IIS
- Linux
+5 more
About Five9
five9.comFive9 is a cloud contact‑center software company that delivers AI‑powered SaaS to help organizations run omnichannel customer service and sales operations. Its platform includes conversational AI and virtual agents, predictive dialing, intelligent routing, workforce management, CRM integrations, and analytics to boost agent productivity and customer experience. Five9 targets enterprises and contact centers seeking a reliable, scalable hosted alternative to on‑prem systems and offers demos and global support.
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