Product Management Director – Outbound Contact Center Solutions

Five9(8 hours ago)

RemoteFull TimeSenior$135,000 - $398,200Product Management

About this role

The Product Management Director will lead the evangelism, strategy, and development of Five9's outbound contact center SaaS platform. They will serve as a key link between the market, customers, and internal teams to drive product growth and ensure compliance with regulations, while positioning Five9 as a leader in outbound customer engagement.

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Required Skills

SaaS
Contact Center
Product Strategy
Customer Engagement
Compliance
Market Evangelism
Outbound Solutions
AI
Campaign Orchestration
Dialers

Qualifications

Bachelor’s degree

About Five9

five9.com

Five9 is a cloud contact‑center software company that delivers AI‑powered SaaS to help organizations run omnichannel customer service and sales operations. Its platform includes conversational AI and virtual agents, predictive dialing, intelligent routing, workforce management, CRM integrations, and analytics to boost agent productivity and customer experience. Five9 targets enterprises and contact centers seeking a reliable, scalable hosted alternative to on‑prem systems and offers demos and global support.

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