Technical Support Engineer
TechCrunch(7 days ago)
About this role
Adobe is seeking a technical support specialist for their Adobe Captivate Prime LMS, focusing on diagnosing, troubleshooting, and resolving complex software issues for customers. The role involves delivering excellent customer service, root cause analysis, and collaboration with various teams to ensure customer success. It offers opportunities for growth within a dynamic environment dedicated to innovation and diversity.
Required Skills
- troubleshooting
- Customer Service
- LMS
- Root Cause Analysis
- Support
- Communication
- Technical Support
- Problem Solving
- Product Knowledge
- Support Tools
About TechCrunch
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