Technical Support Engineer

Sigma Computing(19 hours ago)

San Francisco, CAOnsiteFull TimeMedior$90,000 - $125,000Support Engineering

About this role

Sigma is seeking a Technical Support Engineer to assist customers with complex technical issues related to data analytics, contribute to product improvement, and work closely with multiple teams to enhance customer experience. The role involves diagnosing problems, developing best practices, and participating in projects to optimize support operations.

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Required Skills

SQL
Data Modeling
Customer Support
Troubleshooting
Data Analytics
BI Tools
Troubleshooting
Performance Tuning
Product Support
Cross-functional Collaboration

About Sigma Computing

sigmacomputing.com

Sigma is an AI-first enterprise business intelligence and analytics platform that builds live, generative AI–powered data experiences directly on your cloud data warehouse. It offers a spreadsheet-like interface, visual analytics, SQL-backed modeling, dashboards, and collaborative workflows so business teams can explore and act on live data without moving or copying it. Designed for the modern data stack, Sigma integrates with major cloud warehouses and emphasizes governance, security, and scale for enterprise self-service analytics.

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